Created Survey - Changed Questions - Messing up Reporting

  • Profile Image
    Asked on February 01, 2018 at 12:28 PM

    Hello, we have about 26 surveys set-up and the URL for each is on 26 different tablets in our health centers for patients to complete at check-out. We went in to each survey, for the new year, and changed the questions but it is throwing off reporting for surveys completed before this change. Is there a way to get the report from before the surveys were changed so that we can store the results and start anew?

  • Profile Image
    Answered on February 01, 2018 at 01:10 PM

    Yes, you can download the submissions to Excel or CSV. This is basically what we recommend before you make changes to your form since deleting a field would also delete its associated data. So before doing it, backup/download the submissions data of your form first.

    If you have more questions, let us know.