When does my monthly reset happen??

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    nerdytalktrivia
    Asked on February 01, 2018 at 02:02 PM

    I had reached my quota on my monthly submissions but it said it reset each month. Today is Feb 1st and still no reset. Please explain! 

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    david
    Answered on February 01, 2018 at 02:55 PM

    Limits reset on the first day of each calendar month for all users.  The limits reset today.  As far as I can tell, your account limits did reset.

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    nerdytalktrivia
    Answered on February 01, 2018 at 02:58 PM

    Hey David, thanks for the quick reply! If it reset today why does it still say I'm over quota? 

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    david
    Answered on February 01, 2018 at 03:14 PM

    I checked your account and form, neither one is showing as over limit.  If you wouldn't mind letting us know which form is still showing over limit, we will be happy to have a look.

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    nerdytalktrivia
    Answered on February 01, 2018 at 04:00 PM

    Here is a link to the form that is still showing over quota:


    http://nerdytalktrivia.com/clues/


    Also I tried going in and re-uploading the link into wordpress thinking perhaps it needed to be updated, but that did not help. 

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    david
    Answered on February 01, 2018 at 04:03 PM

    The embedded form does indeed still show the over quota error.  I cleared your form caches and the embedded copy should no longer show the over quota error.

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    nerdytalktrivia
    Answered on February 01, 2018 at 04:04 PM

    Looks like it's up and running now. Thanks so much!!! Have a good one!