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nerdytalktriviaAsked on February 1, 2018 at 2:02 PM
I had reached my quota on my monthly submissions but it said it reset each month. Today is Feb 1st and still no reset. Please explain!
Page URL: http://nerdytalktrivia.com/clues/ -
David JotForm SupportReplied on February 1, 2018 at 2:55 PM
Limits reset on the first day of each calendar month for all users. The limits reset today. As far as I can tell, your account limits did reset.
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nerdytalktriviaReplied on February 1, 2018 at 2:58 PM
Hey David, thanks for the quick reply! If it reset today why does it still say I'm over quota?
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David JotForm SupportReplied on February 1, 2018 at 3:14 PM
I checked your account and form, neither one is showing as over limit. If you wouldn't mind letting us know which form is still showing over limit, we will be happy to have a look.
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nerdytalktriviaReplied on February 1, 2018 at 4:00 PM
Here is a link to the form that is still showing over quota:
http://nerdytalktrivia.com/clues/
Also I tried going in and re-uploading the link into wordpress thinking perhaps it needed to be updated, but that did not help.
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David JotForm SupportReplied on February 1, 2018 at 4:03 PM
The embedded form does indeed still show the over quota error. I cleared your form caches and the embedded copy should no longer show the over quota error.
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nerdytalktriviaReplied on February 1, 2018 at 4:04 PM
Looks like it's up and running now. Thanks so much!!! Have a good one!