I cant get into my account

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    Som
    Asked on February 01, 2018 at 04:07 PM

    https://form.jotform.com/brssi_student/event-feedback-form and my user ID is brssi_student. The main issue is I have forgot my password and was trying, however currently this login page is not responding even not showing if my password is correct or not.

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    Marvih
    Answered on February 01, 2018 at 05:18 PM

    Have you tried using a different Web Browser such as Google Chrome or Mozilla Fire fox?

    You can use the Forgot Password option found in Jotform's login page.

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    It will send you the Reset Password instruction on your email 

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    success.brssi
    Answered on February 01, 2018 at 05:43 PM
    Yes, it's not responding.
    ...
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    Adrian
    Answered on February 01, 2018 at 06:40 PM

    There are two accounts associated with this email.
    brssi_student and success.brssi

    To reset your password, please try the following:

    - Try resetting the password from the standalone login page https://www.jotform.com/login
    - Try resetting the password after clearing the cache of your browser
    - Try resetting the password using the Private Mode of your browser (Incognito)

    Let us know if you need further help.

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    brssi_student
    Answered on February 01, 2018 at 07:00 PM

    Thank you Thank you Thank you very much!! I am in.