When I try to export data, the fields I need do not export!!!

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    smarymagyouthministry
    Asked on February 01, 2018 at 05:37 PM

    Help! I'm trying to export data from a form, but the field I need (I am interested in getting involved with ____) will not export.

    Also, when looking at that data on jotform without exporting it, when I click anywhere on the submissions that field disappears completely!! Helppp

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    smarymagyouthministry
    Answered on February 01, 2018 at 05:43 PM

    I figured it out after an hour of maddening clicks and refreshing. 

    The tiny settings wheel at the top of the page has those fields I needed unchecked, so I checked them and now when I click them they don't disappear!

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    Welvin
    Answered on February 01, 2018 at 07:10 PM

    It's great to know that you have figured it out. Please let us know if you need further assistance.