need to cancel and get a refund

  • Profile Image
    blusylm
    Asked on February 01, 2018 at 05:44 PM

    I didn't realize I signed up for this service like this.  I was charged almost $200 in January and I was never really able to use the product.

     

    Can you help me please.

  • Profile Image
    Adrian
    Answered on February 01, 2018 at 06:47 PM

    To cancel your subscription with JotForm please follow these steps:

    1. Login to your Paypal Account
    2. Find the latest payment you have made to JotForm
    3. Click the subscription number for that transaction
    4. Click on the "Cancel Subscription" button.

    You will receive a full refund in the next few days.

    Thank you.