Calculate and update field condition not working

  • Profile Image
    Asked on February 01, 2018 at 06:50 PM

    Hi there,

    We have a job application form that we have created in Jotform. The applicants are asked if they have a criminal record and if they have a driving conviction. 

    We have created a condition that says if the person chooses yes for any of these questions that it will insert a line of text in a hidden text box located on the last page.

    However, these conditions do not seem to work. We have set up 4. 2 of which use the if the field is equal to Yes and 2 that say if the field is not equal to No then enter the text in the hidden field.

    Please could you take a look at the jotform and let me know if you are able to see the error in my ways.


  • Profile Image
    Answered on February 01, 2018 at 08:15 PM

    I was able to reproduced the issue when I test your form. It seems the issue was due to the corrupt fields CRIM-TRUE and DRIV-CON on the form.

    I was able to come up with a working solution via this steps:

    1. Use a new Textbox field to replace the 2 fields that have the issue.

    1517533980zzz 2018-02-02 09.07.40.png

    2. Update the Conditions to point the copy text calculation to the new Textbox fields.


    1517534027zzz 2018-02-02 09.08.39.png


    You can test my test form

    1517534097zzz 2018-02-02 09.10.22.png

    I hope this help. Let us know if still not resolved.