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    I not recive email form

    Asked by amrir on October 09, 2012 at 05:50 AM

    Hi when I checked everything worked, I came the email please fill now I do not get why more?

    Page URL:
    http://www.2012annodiluce.com/pre_genova.html

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    JotForm Support

    Answered by Rodjit on October 09, 2012 at 06:02 AM

    Hi,

    Your email address info@amrirdimaya.com is IN our bounce list. I have removed it now and it should now works fine as usual.

    This is the reason;

    Result: 

    info@amrirdimaya.com is IN the bounce list  

    Reason(s) : 5.3.0 - Other mail system problem 550-'5.7.1 Blocked by SpamAssassin'

    So please make sure you whitelist our Jotmails ip addresses or ask your email service provider to do it or exclude us from your spam blocker.

    Thanks