How can I see how many clicked next on the first page but didnt submit on the second page

  • Profile Image
    yuvrajp
    Asked on February 02, 2018 at 05:40 AM

    Hi

    My form is a 2-page form, user fills in the details on the first page and on the second page I show a data using conditional logic. Then on the second page users have an option to submit their contact details (name/email)

    In analytics I can see that how many people have submitted the form (name/email)

    But how can I find number of people who clicked on the first page to move to the second page but didnt submit on the second page??

    I am using paid version of jotform

    Please advice!


  • Profile Image
    Ardian_L
    Answered on February 02, 2018 at 06:06 AM

    You can check out Analytics offered by JotForm. Please visit the link below:

    https://www.jotform.com/analytics/

    Please let us know if you have any other question.

  • Profile Image
    yuvrajp
    Answered on February 02, 2018 at 06:10 AM

    I have seen that. It shows how many people viewed the form and how many submitted


    My question is different .....


    How many people viewed the page and filled the fields on the first page and move to the second page but left the form on the second page without submitted it?

    Am I clear now?



  • Profile Image
    Adrian
    Answered on February 02, 2018 at 06:34 AM

    Unfortunately, there is no option to see how many users have clicked the next button.

    What you can do, is split your form into two parts. Then you can pass the data of the first form to the second. This way you can see how many users filled the first form but not the second.

    Help Article: How to Automatically Pass Form Data to Another Form


    Let us know if you have further questions.

  • Profile Image
    yuvrajp
    Answered on February 02, 2018 at 06:57 AM

     Too complicated !

    Why is this simple but important feature still not available ?? Even in the paid version

    Seriously disappointing !

  • Profile Image
    Adrian
    Answered on February 02, 2018 at 07:07 AM

    I can make a feature request for this if you want but I cannot say if this will get implemented.

    Another option that comes to mind is to download the full source code of your form and assign an AJAX call to the Next button when it is clicked. Unfortunately, this requires some programming knowledge.

  • Profile Image
    yuvrajp
    Answered on February 02, 2018 at 07:09 AM

    I am running FB ads and I really needed this feature. Is it possible someone in your team can help me to make one form? Then I will do it on my own

  • Profile Image
    Adrian
    Answered on February 02, 2018 at 07:24 AM

    This link here might help you:
    https://stackoverflow.com/questions/17342315/mysql-increase-value-when-button-is-clicked

    Note: You need to host the form on your own hosting server for this to work. You also need some sort of database like MySQL.

    Do you have a hosting server?