Form has message saying quote used up

We have removed the excess content but form is still closed down with quota used up message. Please can you check and refresh this so the form is usable again?

thanks very much

Mandy

I checked and all form on your account are active. Which form has that message? Please provide us an ID of that form. If the form is embedded, provide us a webpage URL.

I also cleared the form cache on your account.