Microsoft Flow: Flow is not triggering from a submission through a PDF fillable form.

Dear Support,

I have successfully connected my Microsoft Flow to the JotForm trigger as it is working for online submitted forms via the website. Unfortunately, Microsoft Flows are not triggering for forms submitted via the to PDF exported version of the form using the Submit button in the PDF file. Could you please let me know whether this is supported (or not), a known issue, or whether I should check this at Microsoft.

Kind regards,

Sam Bouwer

As far as I know the flow should be submitted, but I will ask this to our second level so we can receive an accurate answer about this. 

We will keep you updated here. 

Thanks. 

Thank you for the quick reply!

[Edit]

Maybe I can clarify my question a bit: the information filled in the PDF is received at JotForm properly, as well as the information filled in on the online form. MS Flow is only triggered via the online form, but not by responses via the PDF form.

We have recently patched a bug in the date field function of our Microsoft Flow service.

That is what might causing the issue. Could you please try again and do a test submissions via PDF form?

Please let us know what is the result of your tests.

Thanks

Dear Ryan, thank you for your response! I've tested with an existing jotform form and MS flow, but unfortunately both the online form and the pdf form did not trigger the flow. Monday I can test a new form and fresh flow, and I will keep you posted. 

Update: tested with online form and PDF form, and both are working! :D

Thank you so much for the support!

Kind regards,

Sam

(Edit: I see I posted this reply from the wrong account...)

Thank you for updating us, Sam. We are glad that the issue has been resolved.

If you need further help, please contact us again here in the Support Forum.