If a subscription is created we will only be charged if a form is submitted?

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    Asked on February 02, 2018 at 08:59 AM


    if a subscription is created do we only get charged the once when they fill out the form?
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    Answered on February 02, 2018 at 09:36 AM

    If you subscribe for a paid plan, you will be charged on the day you purchased the subscription regardless of form submissions or if people have filled out your form.

    When a form is submitted, it will be added to your plan's limits or capacity,depending on the category. You can check your account usage https://www.jotform.com/myaccount/usage to know how many monthly submissions,payments,views or forms your account has.

    You can check this article to understand more about limits.


    Hope you find this information useful.

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