My welcome page is very enlarged and I am not able to navigate. Please help.

  • KKarr_MKTG
    Asked on February 2, 2018 at 10:14 AM

    Hello.  When I go into our form, the welcome page is very enlarged and not able to navigate unless you zoom out.  This happened within the last 24 hours.  Any suggestions on how to fix it?


    Thanks!

    K

  • Sabbir
    Replied on February 2, 2018 at 11:06 AM

    I have checked your form and I was not able to reproduce the issue.

    The welcome page seems in normal size in my window.

    1517587478customerform Screenshot 10

    Can you please clear your browser cache and check back again?

    Also, you can send us the screenshot of what you are seeing if the issue still exists.

    Follow this link to know how you can send screenshot in our support forum:

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum