User getting "Page Not Found" error after completing the form and hitting the "Submit" button

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    BrendaNeal
    Asked on February 02, 2018 at 10:20 AM

    Here's the link to my form.  


    https://form.jotform.com/80115656416151

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    Ardian_L
    Answered on February 02, 2018 at 11:23 AM

    Can you please elaborate give more information about the user that has submitted the form? I just tested out your form on the latest version of Google Chrome and I was able to submit the form. Did you receive my test form submission under my name?

    1517587967ThankYou151.png

    If this has happened only with one user, I might suspect that the issue is related with their browser or their internet connection. 

    Please let us know so we can investigate the issue furthermore.