I can not see form submission of a form shared with me?

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    istanzeonline
    Asked on February 02, 2018 at 10:46 AM

    con la presente chiedo come mai non riesco a vedere le risposte complete del form che l'utente principale (bronze) mi ha condiviso? 

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    TREVON
    Answered on February 02, 2018 at 12:07 PM

    The reason that you are not able to see form submissions is because your account is in EU data-center and the main account is outside EU.

    This will cause you not to see submissions since the form data are in different data centers. You will need to move your account from the EU data-centers.

    To do so kindly follow instructions below.

    1517591108Change DC.png

    You will need to un-check the  "Store my Data only in Europe(Germany)" to move your account from EU