- NatanyaAsked on February 02, 2018 at 10:47 AM
Hi there, I have been locked out of my account and I think it may be due to previously having another account that used the same firstname.lastname@example.org. That account has long since stopped using that email and this email is now only associated with my “chicohca” account. Can you please whitelist my IP again as I have several forms on there to show my company’s clients and they are unable to view as I am locked out of the account. This is an urgent request can you please get back to me as soon as possible?
- JotForm SupportArdian_LAnswered on February 02, 2018 at 11:34 AM
Please confirm so we can continue. Thanks!