Form issues, how to remove Jotform Branding

  • SimplySweetLtd
    Asked on February 2, 2018 at 11:03 AM

    Can you tell me why this is happening? My customers are getting frustrated.


    Also, if I'm a silver member, why is the banner for Jotform still posting after the submit button in pushed?


    Jotform Thread 1370962 Screenshot
    Page URL: https://www.simplysweetltd.com/order-form.html
  • Marvih
    Replied on February 2, 2018 at 11:43 AM

    Hi, Kindly go to your Account Settings or you can click this link to get redirected https://jotform.com/myaccount/settings (be sure you are logged into your account.)

    Then please uncheck the "Jotform Branding"

    Form issues, how to remove Jotform Branding Image 10

    It should remove the ads. You can clear your Browser's Cache to see the effect immediately
    http://www.refreshyourcache.com/en/home/


    Thank you and sorry for the inconvenience.