Not receiving payments

  • Profile Image
    Asked on February 02, 2018 at 11:09 AM

    Hello, I can see people are submitting payments through my form but the money transaction never takes place. Can you help?

  • Profile Image
    Answered on February 02, 2018 at 12:09 PM

    I checked your submissions and it seems that you have received the submissions. You have all the transactions ID on the submissions I would suggest you to contact Square support regarding the issue.