Account: Payment limits

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    WIUSMI
    Asked on February 02, 2018 at 11:49 AM

    I am a new Jotform user. Is the maximum payment number a new requirement? 


    Does the maximum payment number start over each month OR is that for the life of the account?

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    aubreybourke
    Answered on February 02, 2018 at 12:18 PM

    Is the maximum payment number a new requirement? 

    1) The payment limits have recently changed yes.

    Does the maximum payment number start over each month OR is that for the life of the account?

    2) The payment limits reset to zero on the 1st day of each month. If you are over limit you should consider upgrading your account:

    1517591876JotForm · Pricing - Chromium_

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    aubreybourke
    Answered on February 05, 2018 at 11:14 AM

    I would ask that my account maximum payments match the maximum submissions, please.

    Unfortunately it is not possible to increase your payment limits. The only way to increase them is by upgrading:

    https://www.jotform.com/pricing