- greatfinancialworkshopsAsked on February 02, 2018 at 12:34 PM
My account state it is full and I need to upgrade but I can not seem to figure out why. I need to know to be able to choose a upgrade option that would best fit our future usage. If you could let me know why exactly this is showing up please do thank you.
- JotForm SupportdavidAnswered on February 02, 2018 at 12:49 PM
Free accounts are limited to 1 payment submission per month. The limits were changed at the beginning of the year. Since your form has received a payment this month, that puts it at the free account limit.
Here are the limits for each subscription level:
Plan Max Number of Payments