Users are selecting drop downs in a required field but not adding the text in a text box below.

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    Asked on February 02, 2018 at 01:34 PM

    I cannot make the "Electricity Account Number (National Grid) or POD ID Number (NYSEG/RGE)" required because in some cases the user can only enroll in one service. An 'if-then' widget would solve this. Please advise.1517596387Screen Shot 2018-02-02 at 1.31

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    Answered on February 02, 2018 at 01:58 PM

    I see that you are using the Dynamics Dropdown Widget for the Select Electricity Service field.

    You can make a condition that makes the field below required if the answer CONTAINS a string (text) or if it is EQUAL to a value. Depending on how and when you want to make it required.

    Here is a cast that shows how to make the field required if the user selects Residential. This can be adapted for other choices depending on your needs.

    15175978862018-02-02 19_53_22.gif

    Here is the result:


    Let us know if you need further help.