Users are selecting drop downs in a required field but not adding the text in a text box below.

stuzzeo
Asked on February 02, 2018 at 01:34 PM
I cannot make the "Electricity Account Number (National Grid) or POD ID Number (NYSEG/RGE)" required because in some cases the user can only enroll in one service. An 'if-then' widget would solve this. Please advise.
- required field
- drop downs
- adding
- make
- conditions
JotForm Support

Adrian
Answered on February 02, 2018 at 01:58 PM

I see that you are using the Dynamics Dropdown Widget for the Select Electricity Service field.

You can make a condition that makes the field below required if the answer CONTAINS a string (text) or if it is EQUAL to a value. Depending on how and when you want to make it required.

Here is a cast that shows how to make the field required if the user selects Residential. This can be adapted for other choices depending on your needs.

Here is the result:

Let us know if you need further help.