Where are attachments stored

  • Profile Image
    Prudence
    Asked on October 09, 2012 at 11:50 AM

    Hi!  I was going to delete some submissions in order to make more space in our account, but had a question. 

     

    There are many submissions with several PDF and other format attachments.  These forms are sent to the respective employees, so they all have the data they need.  If I delete the submission from my jotform account, does that mean that the links to the attachments will no longer work?  For example, I can pull up an old submission from my email, but if that submission has been deleted in jotform, will I no longer be able to see the attachments?

     

    If so, how can I get the attachments to be real attachments, rather than links, or how can I get them to dump somewhere, such as a dropbox?

     

    Thanks!

  • Profile Image
    Rodjit
    Answered on October 09, 2012 at 12:56 PM

    Hi,

    Yes, It will no longer work because the attachments are link to your account. Thats how the space works in your subscription and that's why we have the dropbox integrations and google drive available for you as a tool to store your files if in case you need a backup and if in case you need to free up your account space.

    Hoping that I explain it clearly. Please let us know for confusion.

    Thanks

  • Profile Image
    Prudence
    Answered on October 12, 2012 at 01:39 PM

    Okay thanks.  I will get dropbox set up then.  I also upgraded my account.