My form is not converting to Active Campaign List

  • Profile Image
    drstevenlin
    Asked on February 03, 2018 at 12:28 PM

    My Form has registered 1200 entries, however my Active campaign list has stopped building the list 


    It seemed to have stopped adding after the 10/09/17


    Is there a reason for this?



  • Profile Image
    Jim_R
    Answered on February 03, 2018 at 03:03 PM

    We don't handle the integration with Active Campaign since we don't have one yet. So, I'm assuming you're using Zapier as the middleman. Have you checked your zap within your Zapier Dashboard to see if something went wrong?

    https://zapier.com/apps/activecampaign/integrations/jotform

    Please double check your current zap settings. Make sure that your Zapier account's connection with both JotForm and Active Campaign are both working. Just test the connection and if it's not working, reconnect them both if needed.

    If you're sure everything is setup properly, try redoing the integration to see if that will help.