My form is not converting to Active Campaign List

  • drstevenlin
    Asked on February 3, 2018 at 12:28 PM

    My Form has registered 1200 entries, however my Active campaign list has stopped building the list 


    It seemed to have stopped adding after the 10/09/17


    Is there a reason for this?



    Jotform Thread 1371812 Screenshot
  • Support_Management Jotform Support
    Replied on February 3, 2018 at 3:03 PM

    UPDATE (August 5, 2019): Direct integration with ActiveCampaign is available now. 

    1. Open the Form Builder and find the ActiveCampaign integration under the Settings tab and authorize it. 

    1565004618activecampaign1 Screenshot 20

    2. You can add multiple actions that are triggered every time your form is submitted.

    - You can create/update contacts:

    My form is not converting to Active Campaign List Image 31

    -If you are adding or updating your ActiveCampaign contacts, you can map the fields on your form to the corresponding ActiveCampaign fields. You can also dynamically tag your contacts using  multiple-choice or single-choice fields:

    My form is not converting to Active Campaign List Image 42

    - You can add contacts to automation:

    My form is not converting to Active Campaign List Image 53

    - You can add a note to contact:

    My form is not converting to Active Campaign List Image 64

    - You can create a deal:

    My form is not converting to Active Campaign List Image 75

     

    You can also read this guide: https://www.jotform.com/help/568-How-to-integrate-ActiveCampaign-with-your-form

     

    We don't handle the integration with Active Campaign since we don't have one yet. So, I'm assuming you're using Zapier as the middleman. Have you checked your zap within your Zapier Dashboard to see if something went wrong?

    https://zapier.com/apps/activecampaign/integrations/jotform

    Please double check your current zap settings. Make sure that your Zapier account's connection with both JotForm and Active Campaign are both working. Just test the connection and if it's not working, reconnect them both if needed.

    My form is not converting to Active Campaign List Image 1 Screenshot 86

    If you're sure everything is setup properly, try redoing the integration to see if that will help.

  • Nur Karabağ JotForm Developer
    Replied on August 5, 2019 at 7:54 AM

    UPDATE (August 5, 2019): Direct integration with ActiveCampaign is available now. 

    1. Open the Form Builder and find the ActiveCampaign integration under the Settings tab and authorize it. 

    1565004618activecampaign1 Screenshot 10

    2. You can add multiple actions that are triggered every time your form is submitted.

    - You can create/update contacts:

    My form is not converting to Active Campaign List Image 21

    -If you are adding or updating your ActiveCampaign contacts, you can map the fields on your form to the corresponding ActiveCampaign fields. You can also dynamically tag your contacts using  multiple-choice or single-choice fields:

    My form is not converting to Active Campaign List Image 32

    - You can add contacts to automation:

    My form is not converting to Active Campaign List Image 43

    - You can add a note to contact:

    My form is not converting to Active Campaign List Image 54

    - You can create a deal:

    My form is not converting to Active Campaign List Image 65


    You can also read this guide: https://www.jotform.com/help/568-How-to-integrate-ActiveCampaign-with-your-form