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    Same form with 2 payment gateways. HOW?

    Asked by thespanishfactory on October 09, 2012 at 01:25 PM

    I have been told by the suport team that this is not possible on Jotform and it is a really pity because the forms would look like much more simple and professional.

    Now for example, if you are selling diferent services/product of diferent prices then you need to produce and manage several forms and i would like to ask if there is any way i can do this in a very simple and professional way. 

    The idea is that through the conditional wizard you could hide/show the diferents gateways in order only one it is showed at the same, disabling all the payment gateways that are hidden (in this case the form would have only one gateway payment and everybody happy).

    How can I sort this out?

    Thank you

  • Profile Image
    JotForm Support

    Answered by NeilVicente on October 09, 2012 at 02:36 PM

    We're sorry but this is really not possible as of the moment.

    Payment gateway API's have different code structures, and placing two or more on a single form would be catastrophic. We may be able to implement this in a future release by use of a more careful coding to prevent API clashes, but this sounds easier than done.

    I am afraid to say this but the only way to go, at least for now, is to make use of separate forms for each payment gateway.

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    Answered by thespanishfactory on October 13, 2012 at 12:51 PM

    OK, i can understand this, but then, you could be more flexible with the conditions tool.

    For example in this for:


    I have create a condition, if Service 1 is ON, show My products (one payment gateway).

    But it could be perfect if in the condition i could choose what My products field to show (payment 1 or payment 2 or whatever)

    This it would be solve it with just a payment gateway and it would be a good point for people who is selling diferents products and services.

    It would be this possible? 


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    JotForm Support

    Answered by Rodjit on October 13, 2012 at 01:19 PM


    It still not possible. As what my colleague mention, you can only place one payment option. 

    You can however continue to used our conditions to show links when such option is select and when they click on that link, it will bring them to your second product, sounds good? See sample;


    But with this, you need to create other form for your 2nd and 3rd products.

    Hope this helps.


  • Profile Image

    Answered by thespanishfactory on October 13, 2012 at 01:54 PM

    Thanks mate for your reply. 

    I just saw this http://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-form that it woudl be a very good option too!

    I am going to try it.

  • Profile Image

    Answered by thespanishfactory on October 13, 2012 at 01:59 PM

    I have a question about this tutorial, how i get notificated if i am using 2 o more forms them? This is not explain it.


  • Profile Image
    JotForm Support

    Answered by Rodjit on October 13, 2012 at 02:07 PM


    You will be notified by the 2nd and 3rd forms and so forth since the submit button is on the payment forms you have created. Therefore, you have to setup the email notifications on the payment forms.