- ZeshanHaiderAsked on February 04, 2018 at 09:16 AM
I created a jotform. Then I selected that form from My Forms and went to Submissions. Then I went to Customize PDF. After going there, I am unable to customize the PDF.
Please don't say that it is because the form is too long. I can't delete the fields or split the form into different forms. So please suggest a good solution. Thanks.Page URL:
- JotForm SupportBDAVIDAnswered on February 04, 2018 at 11:04 AM
It seems to be related to the amount of fields, which cause the PDF Report editor to get stuck. I have forwarded this to our back-end team to see if there is anything else, that can be done about it. You will be notified via this thread.
- ZeshanHaiderAnswered on February 05, 2018 at 05:44 AM
Waiting for your kind reply.
I really need the answer today. Many thanks.
- JotForm SupportSabbirAnswered on February 05, 2018 at 08:13 AM
Thank you for your patience.
Our back-end team is already working on it. We will notify you via this thread whenever there is an update on this.