Cannot downgrade to the free subscription.

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    Asked on October 09, 2012 at 02:25 PM

    I am no longer in the need of the Premium Sbuscription and I tried to downgrade and the website is not letting me do so. Please advise.

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    Answered on October 09, 2012 at 02:52 PM

    For your convenience, I went ahead and cancelled your subscription. Your account is now on free status and you will no longer be billed from here on out.

    Please do contact us if you have any other questions or concerns.

    Thank you very much for doing business with JotForm.