Form looks different on website than what is emailed to me

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    Asked on October 09, 2012 at 02:36 PM

    The form on my website looks different than the form that gets emailed to me. If you can take a look at the form on my page and the screen shot of what I receive and tell me why it is different...Also, the subject line says this.....Contact verzoek ingestuurd





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    Name Haritha Challapalli
    Message I ordered bedding on 9/30 because I HAD to have it by tomorrow 10/10 and I received an email that it had been shipped 10/3 but everytime I check the UPS tracking it says a label has been generated and it does not appear to be picked up yet. This is really unacceptable to me as I would have ordered it elsewhere (AMAZON) or would have expedited the shipping as I really must have it. If you have not shipped it yet, I request that you send it overnight at your expense since this is really unacceptable. Please call me to discuss this further at 352-682-0988 or email me at

    Haritha Challapalli MD
    Do you like Wouterplanet?
    The user IP was:
    To edit go here: 


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    Answered on October 09, 2012 at 05:14 PM

    Thank you for contacting us.

    Your Email Notification is configured in that way. I would like to recommend you to either update the Email Notification Template (you can see that email template body on the screenshot) or create a fresh Email Notification. New Email Notification will be formatted as default one.

    Please feel free to contact us if you need any further assistance.

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    Answered on October 09, 2012 at 05:24 PM


    Hi, in addition to Mike_T's, and in case you only missed it -- it seems the "Subject" field in your form was wrongly set, as it is prompting for an "Email" type validation?