SUSPENDED ACCOUNT

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    Alanna 
    Asked on February 04, 2018 at 04:03 PM

    Hi I tried logging in and it keeps saying suspended.

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    Victoria_K
    Answered on February 04, 2018 at 04:40 PM

    Your account was suspended due to violation of Terms-of-Use.

    One of your form's field was collecting subscriber's SSNs:

    1517780316Screenshot_27.png

     

    In order to activate your account, we had to delete that offending field. 

     

    Please read and respect Terms-of-Use not to be suspended again. 

    Let us know if you need further assistance.