My embedded form is cutoff on my WP powered website

  • Profile Image
    Philip Cauwel 
    Asked on February 04, 2018 at 05:18 PM

    I have following jotform https://form.jotformeu.com/80301564784356 that i have embedded on a wordpress.org site, visible via page https://www.wwmgent.be/musicalstage2018/

    But the bottom part of the form is not displayed completely. How can I solve this?

    I have tried using the embed code <script type="text/javascript" src="https://form.jotformeu.com/jsform/80301564784356"></script>

    I have also installed the jotform plugin and used the code [jotform id="80301564784356"], but the result remains the same.

  • Profile Image
    jonathan
    Answered on February 04, 2018 at 05:42 PM

    I was able to see the problem when I checked on your website as well.

    1517784126zzz 2018-02-05 06.39.41.png

    What I suggest you try first to fix is to re-embed the form on your website using instead its iframe publish code.

    User guide: Getting the Form iFrame Code

    Let us know if using the iframe embed code still did not work.


  • Profile Image
    Philip Cauwel 
    Answered on February 05, 2018 at 03:51 PM

    Hi Jonathan,

    thank you for your quick reply. I tried the iFrame code, but the result remaining the same. Are there certainly parameters i could change to increase the displayed height of the form?

    Regards,

    Philip

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    Jim_R
    Answered on February 05, 2018 at 04:29 PM

    Hello Philip - I'm still seeing you're using the SCRIPT embed codes on your website. If you will be trying the IFRAME embed codes instead, please remove the script first. Then, paste the iframe codes alone (and don't include the <script> part (as shown below)?

    Then on the IFRAME codes, feel free to set your preferred height in "px", and change the scrolling attribute to "yes".

    <iframe

      id="JotFormIFrame-80301564784356"

      onload="window.parent.scrollTo(0,0)"

      allowtransparency="true"

      allowfullscreen="true"

      src="https://form.jotformeu.com/80301564784356"

      frameborder="0"

      style="width: 1px;

      min-width: 100%;

      height:2500px;

      border:none;"

      scrolling="yes"

    >

    </iframe>