What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform lightbox function works for IE9 and FF, not for Chrome.

    Asked by biossusa on October 09, 2012 at 02:48 PM

    Hi,

    I have a page linked to Jotforms, I used the lightbox function. It is working in IE and FF, not for Chrome. Please help me out.

    Click the "Free Sample Request" in the link below.

    Thank you!

    Page URL:
    https://biossusa.com/store/request-sample

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    JotForm Support

    Answered by NeilVicente on October 09, 2012 at 05:51 PM

    Can you please try changing your codes so that it uses feedback instead of feedback2?

    <script type="text/javascript" src="//max.jotfor.ms/min/g=feedback">


    If it does not help, try inserting the following codes right before your lightbox form codes:

    <script type="text/javascript">
      $.noConflict();
    </script>


    Let me know how it goes from here on out.

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    Answered by guest_22827734087057 on October 09, 2012 at 09:34 PM

    Thanks for your response. But neither works in Chrome. 

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    Answered by guest_22827734087057 on October 09, 2012 at 09:35 PM

    Thanks for your response. But neither works in Chrome. 

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    JotForm Support

    Answered by liyam on October 09, 2012 at 10:36 PM

    Hello.  Upon checking further, the problem that appears is that the code of your page seems to getting data that are also linked from unsecured (not using SSL) sources.  This seems to be blocked by Google Chrome.  Please edit your page's source code again and make sure that all are getting data from secure sources to make your feedback form work.

    You can get the secure version of your feedback form by checking the Secure Form checkbox on the Embed Form Wizard.

    Please let us know if you need further assistance.

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    Answered by biossusa on October 10, 2012 at 09:09 AM

    It works for all browsers now! Thank you so much! Jotform support team is awesome!