What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Suspended

    Asked by guest_22825124709049 on October 09, 2012 at 02:56 PM



    I just started with JotForm.  I have built a couple forms experimenting and trying to figure out how it all works.  Then my forms stoped working and then I logged out and logged in and now I'm getting this message:

    Due to terms of use violation, your account has been suspended.

    It was suspected to be used for phishing. If you think this is a mistake pleasecontact us to resolve this issue.


    Why is this happening?  Also, how can I prevent it from happening again as well as getting back into my account?


    Thanks for any help,

    Grant Harrison

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    Answered by moonzkie on October 09, 2012 at 03:25 PM


    We are truly sorry about the inconvenience this has caused you, can you please specify the URL of the form you are referring to? 

    Thank you.