Why do my form results come with a bunch of HTML code

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    akellman
    Asked on February 04, 2018 at 11:28 PM

    The form results are coming to my email (a gmail account) with HTML tags instead of being rendered as HTML. Is there a way to either send the results as plain text and/or render the HTML tags properly?

    Thank you,
    Ari Kellman

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    BJoanna
    Answered on February 05, 2018 at 05:52 AM

    Is this the form you are working on http://www.jotform.co/form/73455281846868?

    I cloned your form and I made a test submission, but I could not replicate the issue you reported. 

    The email that I received looks like this. 

    1517827687test.JPG

    Were you able to resolve your issue? 

    If you are working on some other form, please provide us a URL of that form, so that we can test it. 

    You can also try to create a new Email Notification to see if that will resolve your issue. 

    Setting up Email Notifications