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akellmanAsked on February 4, 2018 at 11:28 PM
The form results are coming to my email (a gmail account) with HTML tags instead of being rendered as HTML. Is there a way to either send the results as plain text and/or render the HTML tags properly?
Thank you,
Ari Kellman -
BJoannaReplied on February 5, 2018 at 5:52 AM
Is this the form you are working on http://www.jotform.co/form/73455281846868?
I cloned your form and I made a test submission, but I could not replicate the issue you reported.
The email that I received looks like this.
Were you able to resolve your issue?
If you are working on some other form, please provide us a URL of that form, so that we can test it.
You can also try to create a new Email Notification to see if that will resolve your issue.