Show/Hide Conditional: Field is being shown on form load even though it is hidden by default

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    Asked on February 05, 2018 at 02:12 AM


    We have an hidden box in our form (number 17). We have some conditions to when it supposed to be shown, and the same conditions make it required.

    But when we enter the form the box is shown (not required), although those conditions are not the default.

    Why does it happen? What can we do to fix it?


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    Answered on February 05, 2018 at 07:18 AM

    There seems to be a problem with the show condition which is making the field show by default.

    Let me forward this to our developers and we will let you know when there is an update on this.

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    Answered on February 07, 2018 at 06:05 AM

    Thank you for your patience.

    This issue should be resolved now, please check your form and let us know how it worked.

    Thank you!