- PrometheeContactAsked on February 05, 2018 at 12:04 PM
- JotForm SupportTREVONAnswered on February 05, 2018 at 12:34 PM
The reason your form is showing the "Restore Mode" error is because your account has been in Dormant status because you account has been inactive for a long time. I have re-activated your account and now you can be able to view your form.
Kindly test the above and let us know.
On the second issue I have addressed it on a separate thread here: https://www.jotform.com/answers/1373048-We-are-not-able-to-access-our-form