Published form: emailing the link causes issues

  • BLueList
    Asked on February 5, 2018 at 12:27 PM

    When link is sent out it does not display on desktop, iphone or ipad the same way it does in preview or view mode.


    Secondly, how do I change the From (name) and Reply To(email) when sending a client the link?

    Jotform Thread 1373038 Screenshot
  • aubreybourke
    Replied on February 5, 2018 at 12:52 PM

    When link is sent out it does not display on desktop, iphone or ipad the same way it does in preview or view mode.

    Can you please be more specific? What is the difference between the direct link and previewed form? Please provide a screenshot:

    How-to-Post-Screenshots-to-Our-Support-Forum


    Secondly, how do I change the From (name) and Reply To(email) when sending a client the link?

    To change the form name you need to go to your form settings.

    Change the title:

    1517852835The Easiest Online Form Builde Screenshot 10


    And the page title:

    1517852869The Easiest Online Form Builde Screenshot 21


    To change the reply to email, open your email settings. And for the autoresponder, on the recipients tab specify a reply to address:

    1517853009The Easiest Online Form Builde Screenshot 32