Why are we are not able to access our form?

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    Asked on February 05, 2018 at 12:33 PM
    I have also another form <http://form.jotform.com/form/20251711476> but cannot reach it anymore.
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    Answered on February 05, 2018 at 12:37 PM

    The form ID you shared does not belong to the account "PrometheeContact" but a totally different account. 

    the reason you can not access the form is because the account has been suspended for having a form "20251711476" used to request for user password information which is a violation of our terms of use.

    If you know the owner of the account kindly request them to contact us to have the account activated.