I can't integrate with my Constant Contact account

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    kupahub
    Asked on February 05, 2018 at 01:10 PM

    I tried to integrate jotform to my constant contact account, but all I get is 3 white dots on the green button for a very long time...eventually it stops.  Please help.

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    BDAVID
    Answered on February 05, 2018 at 01:54 PM

    Please try clearing your forms cache: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache, as well your browser cache, and try again.

    If the issue persist, please open your browsers console log report, while the issue is happening: https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers, take a screenshot and share it via this thread: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

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    reggie 
    Answered on February 05, 2018 at 02:22 PM

    1517858531console_report.jpg


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    Adrian
    Answered on February 05, 2018 at 02:45 PM

    I have tried integrating Constant Contact to my form and I could not replicate your issue.

    1517859883Fullscreen_2_5_18__8_43_PM.png

    Please try using another browser or using the Private Mode of your Browser (Incognito).


    Let us know if the issue persists.

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    reggie 
    Answered on February 05, 2018 at 03:03 PM

    do you use an email address for your constant contact username?

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    Adrian
    Answered on February 05, 2018 at 03:34 PM

    Yes, I used the email to authenticate, but it works using the username as well.