- Elizabeth RowlandAsked on February 05, 2018 at 02:18 PM
4) a while ago two companies were filling out a survey (which takes ten minutes of their valuable time) but it wouldn’t submit (they didn’t tell me what the error message was).
- JotForm SupportKevin_GAnswered on February 05, 2018 at 02:40 PM
Based on the description you have provided it seems like the form is embedded on a web page, please try replacing the current code with the iFrame code, this guide will help you getting it: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
If the problem persists, please share us the page where the form is embedded on so we can have a look on it.
Looking forward to your response.
- TNChinaNetworkAnswered on February 12, 2018 at 06:02 PM
Thank you for that iframe code info. I have never heard of that. I am no longer using the specific form referred to in this thread, but I will keep that iframe link for future reference.