- TsmusicianAsked on February 05, 2018 at 05:27 PM
Trying to connect. It says connected but keeps making me connect again. Cannot use.
- JotForm SupportKevin_GAnswered on February 05, 2018 at 06:08 PM
May you please provide us more details about the issue you'r facing?
As far as I know, we do not have a direct integration with Weebly, are you using any third party app or are you referring to a different one?
It would be helpful if you may share us the form and some screenshots about the problem.
This guide will help you finding your JotForm direct link: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL
This guide will help you uploading images with your next reply, please do not attach them as email responses to this thread or they will not reach this thread: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
We will wait for you response.
- TsmusicianAnswered on February 06, 2018 at 03:07 PM
Thanks for your response. Weird as it seems that Weebly thinks you have an app there. I can still just embed the code.
- JotForm SupportKevin_GAnswered on February 06, 2018 at 05:13 PM
Ok, thank you for the additional details.
We have indeed an app for Weebly, but it actually embeds a form in a Weebly page instead or performing some sort of integration.
I have now tested the app and I'm able to add any of my forms to a Weebly page, here is an example:
I would recommend you to clear your browsers cache: https://kb.iu.edu/d/ahic
Then you may log into your Weebly account and go to this link https://www.weebly.com/app-center/jotform, once you add the app to your Weebly account you should be asked to link your JotForm account, if you're logged from JotForm you will get a login page so you can authenticate and allow access to the app.
This may be a cache issue that does not allow you to continue to the build section of the app. You may also follow this guide: https://www.jotform.com/help/359-Adding-a-form-to-your-Weebly-website
I hope this helps.
- TsmusicianAnswered on February 06, 2018 at 10:46 PM
Okay. Thanks for your help.