Weebly: Why am I unable to add my form using the JotForm app on Weebly?

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    Tsmusician
    Asked on February 05, 2018 at 05:27 PM

    Trying to connect. It says connected but keeps making me connect again. Cannot use.

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    Kevin_G
    Answered on February 05, 2018 at 06:08 PM

    May you please provide us more details about the issue you'r facing? 

    As far as I know, we do not have a direct integration with Weebly, are you using any third party app or are you referring to a different one? 

    It would be helpful if you may share us the form and some screenshots about the problem. 

    This guide will help you finding your JotForm direct link: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL 

    This guide will help you uploading images with your next reply, please do not attach them as email responses to this thread or they will not reach this thread: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    We will wait for you response. 

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    Tsmusician
    Answered on February 06, 2018 at 03:07 PM

    Thanks for your response. Weird as it seems that Weebly thinks you have an app there. I can still just embed the code.1517947672jotformscreenweebly1.JPG

    1517947616jotform-Weebly3.JPG

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    Kevin_G
    Answered on February 06, 2018 at 05:13 PM

    Ok, thank you for the additional details.

    We have indeed an app for Weebly, but it actually embeds a form in a Weebly page instead or performing some sort of integration. 

    I have now tested the app and I'm able to add any of my forms to a Weebly page, here is an example: 

    15179548071.png

    I would recommend you to clear your browsers cache: https://kb.iu.edu/d/ahic 

    Then you may log into your Weebly account and go to this link https://www.weebly.com/app-center/jotform, once you add the app to your Weebly account you should be asked to link your JotForm account, if you're logged from JotForm you will get a login page so you can authenticate and allow access to the app. 

    This may be a cache issue that does not allow you to continue to the build section of the app. You may also follow this guide: https://www.jotform.com/help/359-Adding-a-form-to-your-Weebly-website 

    I hope this helps. 

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    Tsmusician
    Answered on February 06, 2018 at 10:46 PM

    Okay. Thanks for your help.