- dtuiadminAsked on February 05, 2018 at 05:51 PM
Our clients are unable to use the registration formhttps://www.jotform.com/build/40307241250944.
They say that the page spins after the submit without results. Please advise.
See image below.
- JotForm SupportJanAnswered on February 05, 2018 at 07:44 PM
I did a test submission on your webpage and I was able to replicate the issue. The Submit button is stuck on the "Please wait..." message.
Please try to re-embed the form using the iFrame method. This will prevent script conflicts between the form and the webpage. Here's a guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.
Hope that helps. Thank you.