Subissions not showing in google sheet

  • mmrward77
    Asked on February 5, 2018 at 8:57 PM

    Hi, I created a form and tested for the Google sheet intergration and the submissions are not showing up in the google sheet. Form Name" IHG EXPO"

  • Nik_C
    Replied on February 6, 2018 at 1:55 AM

    I did a manual push of your submissions to Spreadsheet. Could you please check if it shows in your Sheet now?

    Also, did you do any edits in your Sheet, since that could cause the integration to break?

    We'll wait for your response.

    Thank you!

  • Mark
    Replied on February 6, 2018 at 5:14 AM

    Hi nik 

    the google sheet is still not showing any responses. I have completed the survey again and still nothing. 

    I haven’t made any changes or edits to the google sheet. 

    Thanks 

    mark

  • Kiran Support Team Lead
    Replied on February 6, 2018 at 6:40 AM

    I have tested the Google Spreadsheet integration on one of my test forms and see that it is working fine. Could you try removing the Google spreadsheet integration from the from and try reintegrating to see if that works? 

    If the issue still persists, please let us know. We will be happy to assist you further.