Why my form is not showing any submission?

  • Profile Image
    toxicenvy
    Asked on February 05, 2018 at 09:42 PM

    Hello I created a new form today and I tried submitting a entry but I logged into my account and I dont see any submissions there. 


    Please help. 

  • Profile Image
    Nik_C
    Answered on February 06, 2018 at 02:33 AM

    I did a test submission in your form and it showed properly.

    Are you experiencing this issue when submitting from your website?

    Where is the form embedded there?

    Thank you!

  • Profile Image
    toxicenvy
    Answered on February 06, 2018 at 11:43 AM
    Hi, Yes the problem is when submitting the from on my website .. because
    the submission does not appear on my JOTFORM platform.
    I embedded the page on my website:
    http://www.toxicenvyboutique.com/exchange-form/
    Then I check the entries on JOTFORM and nothing comes up.
    Thank you
    ...
  • Profile Image
    Sabbir
    Answered on February 06, 2018 at 12:53 PM

    I have checked your website link and submit the form without any issue.

    Please check the screenshot of the thank you message:

    1517939454exchangeformsubmission.jpg

    I tried to check your exchange form under your account with the username "toxicenvy" but the form is not under that account.

    You can send us the account username or email address of the exchange form or you can check by logging in if the submission is there or not.

    Please let us know.