- ogsuccessAsked on February 06, 2018 at 12:18 AM
Hi. I want to create a two step funnel, meaning that I want to get from my visitors name and email on the first page, then allow them to by a product and have paypal payment on the second page, but I want to be able to store the name and email even if they dont complete the checkout or they dont buy anything. Is there a way to do that?
- JotForm SupportBJoannaAnswered on February 06, 2018 at 03:55 AM
The data that your users entered on the form will only be collected if they submit the form. If the form is not submitted then it is not possible to collect any data.
Which PayPal payment field will you be using? With PayPal Standard users will be redirected to the PayPal checkout page once the form is submitted. If they do not complete the payment, it will be marked as Incomplete payment and you will be able to see the data your users entered.
Another way is to use two forms. In the first form, you can collect only name and email. Once the first form is submitted, you can redirect the users to the second (payment) form. You can also pass the name and email from the first to the second form, so your users don't have to enter the same data again.
You can also provide them the link of the second form via Autoresponder Email once they submit the first form.