- FOBPAsked on February 06, 2018 at 05:11 AM
Hi - I've already upgraded to bronze but I still got a notification that my payments will be suspended - please check your records.
It's quite urgent because I don't want the form to be down!
- JotForm SupportamyAnswered on February 06, 2018 at 06:37 AM
Our apologies for any inconvenience that has caused to you. I am able to confirm your payment. I think a glitch occurred on your invoice. However, I fixed the issue and your account has been upgraded to the bronze - monthly plan.
If you encounter any issue, please let us know.