What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I need to have my Jot Form Service Terminated?Asked by tellmewhenitsover on October 10, 2012 at 12:25 AM
We can delete your account for you if you wish. Or if you have another purpose such as downgrading your account to free or changing your username, we can do it for you.
Please do let us know what you have in mind.
I would also like to terminate my account. How can I go about this?
I can see you are in the paid plan, if you wish to cancel your subscription please follow the guidelines as shown below. After downgrading to the free or Premium plan all your forms will remain intact.
In order for you to downgrade your account follow these steps
Click on your account Settings
Go the BILLING section . It will show you what is your current plan, so in order to downgrade to the Free Plan , click on the Free Starter Section and click on swith plan
Then click on CANCEL SUBSCRIPTION
Do let us know if you need further assistance.