What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to have my Jot Form Service Terminated?

    Asked by tellmewhenitsover on October 10, 2012 at 12:25 AM


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    Answered by moonzkie on October 10, 2012 at 12:48 AM


    We can delete your account for you if you wish.  Or if you have another purpose such as downgrading your account to free or changing your username, we can do it for you.

    Please do let us know what you have in mind. 

    Thank you.


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    Answered by oapc2013 on August 26, 2013 at 10:54 PM

    I would also like to terminate my account. How can I go about this?


    Thank you

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    Answered by gori-mathew on August 27, 2013 at 02:31 AM

    Hi oapc2013,

    I can see you are in the paid plan, if you wish to cancel your subscription please follow the guidelines as shown below. After downgrading to the free or Premium plan all your forms will remain intact.

    In order for you to downgrade your account follow these steps

    Click on your account Settings


    Go the BILLING section . It will show you what is your current plan, so in order to downgrade to the Free Plan , click on the Free Starter Section  and click on swith plan



    Do let us know if you need further assistance.