GoogleSheet Integration not working

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    yihsian
    Asked on February 06, 2018 at 09:19 AM

    I have had a couple of people complete my jotforms and am getting their inputs via email. But I had set up a google spreadsheet integration to capture their inputs.

    Nothing is showing up on google, though the link is correct and still works.

    1. What should I do?

    2. any way to have recently completed forms uploaded back into the spreadsheet?


    Thanks

    Yi-Hsian

  • Profile Image
    Kiran
    Answered on February 06, 2018 at 10:22 AM

    We have pushed the submissions to Google spreadsheet from the backend. Please check if the submissions are displayed correctly on the spreadsheet now. Also, let us know if the new submissions are being updated properly. If the issue still persists, please try removing the Google spreadsheet integration and then reintegrate to see if that works. Let us know if you need any further assistance. We will be happy to help.