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peteneonakisAsked on February 6, 2018 at 9:30 AM
Is there a fix for this?
Please see attached screenshot.
Thanks!
Page URL: https://form.jotform.com/61247729229159 -
Ardian_LReplied on February 6, 2018 at 10:41 AM
Can you please provide the submission ID of that submission so I can check. I downloaded your last submission and in my case it was working fine please check the image below:
You can customize how the PDF report will look like. Please follow the instructions on the link below on how to do that:
https://www.jotform.com/help/384-How-to-Customize-PDF-Submissions-Report
Let us know if you have any other question.
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peteneonakisReplied on February 6, 2018 at 11:05 AM
The for ID is 61247729229159.pdf
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Kevin Support Team LeadReplied on February 6, 2018 at 12:23 PM
It seems like you're referring to the PDF fillable version of your form. I have checked it and I can see the issue you're reporting; however, the problem happens since the scale rating field is replaced with a text box since the rating field is not currently supported on PDF fillable forms.
I would recommend you to either remove those fields or replace them with text boxes.
I hope this helps.