- busopAsked on February 06, 2018 at 11:47 AM
I created a JotForm card with the Square payment feature so people could purchase our magazine online. However, the Square app does not seem to be working, even though in the JotForm editor it says that I've successfully connected my Square account. I can enter the cardholder name but not the card number or any other information. We currently publish our site using Weebly and I used the html code specifically generated for the Weebly platform.
- JotForm SupportKevin_GAnswered on February 06, 2018 at 01:16 PM
Apologies for the inconveniences this may have caused to you.
As I can understand the issue, you cannot type anything in the credit card number information fields. I have been testing your form directly and it seems to be working fine on my end, please see this image:
Does the issue happen with any specific browser or device?
May you please provide us more details about how did you replicate the issue?
I have cleared your forms cache for now, we will wait for your response.
- busopAnswered on February 06, 2018 at 01:43 PMGood afternoon,
Editor in Chief
www.franchisehandbook.com / www.businessopportunitieshandbook.com
P: (800)272-0246 * (414)882-2878
5555 N. Port Washington Rd., Ste. 305
Milwaukee, WI 53217
- JotForm SupportKevin_GAnswered on February 06, 2018 at 03:13 PM
Unfortunately, the Square integration will require an HTTPS protocol to work, this is for security reasons since payment information is being handled through the form and integration so if you are planing to embed the form using Square into an HTTP site, that will not work.
You will need to have HTTPS working on your website or alternatively just display the link on the page and redirect the user to the direct link of the form.