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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account chance

    Asked by Feremans on October 10, 2012 at 04:57 AM

    Hi,

    I got my premium account renewed today, but it's an old account (bouwgroep-b or atus)

     can you remove this premiun account.


    You can the payment need for the new (premium) account :Feremans (Deb123Fer).

     

    Can you do that for me?

     

    Thanks a lot,

    Kind regards,

    Jos Carremans atus@telenet.be



  • Profile Image
    JotForm Support

    Answered by idarktech on October 10, 2012 at 05:43 AM

    Hello,

    Your account "Feremans" is now upgraded to Premium. Please logout from your account and log back in to be able to view the changes on your quota limits reflecting to a premium package. Your next billing period would be on 09/13/2013

    Thanks!