- CallofthewildAsked on February 06, 2018 at 12:39 PM
I just received an email saying my account has been disabled. Logging in to Jotform it looks like I might have used too much space. Can I reduce the size of my form and be re-enabled again?
- JotForm SupportAdrianAnswered on February 06, 2018 at 01:52 PM
Did you receive the email here email@example.com?
All your forms are active and you are way under the limits. I am not sure why you received that email.
To see the usage of your account, click the following link: https://www.jotform.com/myaccount/usage
Can you please take a screenshot of that email and send it here? When did you receive it?