What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    when my customer submits a form he is asked to type in some letter(anti-spam) is there a way i can stop this?

    Asked by adam6 on October 10, 2012 at 07:58 AM
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    JotForm Support

    Answered by Rodjit on October 10, 2012 at 08:31 AM

    Hi,

    May we know the form URL or the webpage where the said form is embedded so we can check it further?

    Initially, the captcha after a submission of a form only appears when javascript is disabled in the browser used. Please see this guide on how to enable javascript on your browser and also please tell your users to do it also.

    We'll wait for your response.

    Thanks